Terms of Service
Access to this site and the products and services available through this site including the API (collectively, the “Services”) are subject to the following terms, conditions, policies, and notices, as may be updated by us from time to time (the “Terms of Service”). The Terms of Service apply to all users of the Services, including browsers, sellers, buyers, and/or contributors of content.
Before using any of the Services, please read the most current version of the Terms of Service on this page. When you use the Services, you are agreeing to these terms, so please do not use the Services if you do not agree.
Access to the Services is permitted on a temporary basis and we reserve the right to withdraw or amend the Services without notice. We are not liable if, for any reason, the Services are unavailable at any time or for any period. From time to time we may restrict access to some or all of the Services.
If you have any questions, please contact us at email@example.com.
Please review our Security Policy if you would like to know more about the security measures we take to help keep your personal information safe and prevent unauthorized access.
We only permit individuals who are at least 18 years old and can form legally binding contracts to use the Services. If you are under 18 years old and would like to use the Services, you may, but only if a parent or legal guardian who is at least 18 years old supervises you and accepts responsibility for any and all activity.
Additionally, you can only use or receive the Services to the extent the laws of your jurisdiction or the United States do not bar you from doing so. Please make sure these Terms of Service are in compliance with all laws, rules, and regulations that apply to you.
Your use of the Services means you represent and warrant that you meet all eligibility requirements we outline in these Terms of Service. We may still refuse to let certain people access or use the Services. We may also change our eligibility criteria.
You can maneuver most of the Services without creating a user account (an “Account”). Other features, however, may require you to create an Account. If you create an Account, you are solely responsible for any activity that occurs through your Account. In order for us to provide you the best possible service, you agree to provide us with complete, accurate, and updated information for your Account at all times. If any information is incorrect or outdated, it can lead to errors or delays, for which we will not be responsible.
Please note that you should not share your Account information. You may never use another person’s Account or registration information for the Services without permission. Similarly, no one else should be able to use your Account without permission. You are solely responsible for keeping your Account and Account password secure and for any consequence resulting from your failure to do so. You should never publish, distribute, or post login information for your Account.
You can always delete your Account by emailing us at firstname.lastname@example.org.
Intellectual Property (Software & Content)
All of the software and content made available to you on or through the Services, including without limitation the API, are the exclusive property of Queen of Raw or our licensors and are protected by United States and international copyright laws. All trademarks, service marks, and trade names that appear on the Services and the overall “look and feel” of the Services (collectively, the “Marks”) are proprietary to Queen of Raw or the respective owners of such Marks. If you would like to request authorization to use the content, please contact us at email@example.com. Additionally, you shall not modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on any software or accompanying documentation supplied by Queen of Raw or its licensors.
API License (License Queen of Raw Grants to You)
Subject to the terms and conditions of this Terms of Service (including but not limited to those regarding payment, as set forth in the “API Payments” section, below), Queen of Raw grants you a limited, revocable, non-exclusive, non-transferable, non-assignable license to access the API (the "API License").
Except as otherwise explicitly granted in this API License section, (a) you are authorized to view, print, and download documents, audio, and video found on the API ("API Content") for personal, informational, and noncommercial purposes only and (b) you may not modify any of the API Content and may not copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any API Content contained on this site. You will not access or attempt to access API Content through any interface except for the interfaces provided by Queen of Raw. Except as authorized under copyright law, you are responsible for obtaining permission before reusing any copyrighted material that is available on or through the Services, including the API.
You may not use automated systems (e.g., robots, spiders, etc.) to access the API. You agree not to collect personally identifiable information of other users of the API or to sell or otherwise exploit that information. You agree not to use the API in any manner that could damage, disable, overburden, or impair the API. Any rights not expressly granted in this Terms of Service for the API are reserved by Queen of Raw and/or its vendors and licensors.
Charges for the API License, and any products or services offered through the API, will be as set forth in your invoice, as such invoice may be updated from time to time (the "Fees"). You will pay all such Fees ordered by you in U.S. funds by credit card or other mutually agreed process. In order to collect any payments owed by you, Queen of Raw will cause its third party payment processor to bill your credit card or alternative payment method. In the event legal action is necessary to collect on balances due, you agree to reimburse Queen of Raw for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses.
User Content (License You Grant to Queen of Raw)
You may see areas on the Services where you can post information or communicate with us or other users. These areas may be in the form of social media posts, bulletin boards, chat rooms, comment areas, billboards, forums, news groups, postings sections, mood boards, or similar communications facilities.
When you submit, distribute, transmit, or post any communications or any other material to Queen of Raw (either through the Services or through our pages on third party sites, such as Instagram, Twitter, Pinterest, and Facebook) (collectively, “User Content”), you give us a right and license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your User Content in any and all media formats or distribution channels, including after any termination of your Account.
In addition to giving Queen of Raw a license, you also give each user of the Services a license to access your User Content through the Services and to use, edit, modify, publish, reproduce, distribute, prepare derivative works of, display, perform, adapt, and promote such submissions, including after any termination of your Account.
User Content (Representations About Content You Submit)
When you submit User Content, you promise that:
you own it or have the right to give it to us;
you didn’t take it from someone else without permission; and
all User Content you provide is accurate, complete, up-to-date, and not misleading.
In addition, any User Content must not:
include any profanity or obscene, indecent, or pornographic material;
contain any unauthorized or unsolicited advertising, such as spam;
contain software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password, or other information of ours or of any third party;
impersonate any person or entity; or
include anyone’s identification documents or sensitive financial information.
Responsibilities of Sellers and Buyers
Responsibilities of Sellers
Ensure that all product images and descriptions are accurate, complete, up-to-date, and not misleading;
Ensure that all products listed are available for sale and dispatch to a customer;
Ensure that all company details and descriptions are accurate, complete, up-to-date, and not misleading;
Ensure that all shipping and return policies are clearly outlined and up-to-date;
Ensure that products purchased are dispatched to the customer in a reasonable timeframe;
Ensure that order statuses are accurate, complete, up-to-date, and not misleading;
Adhere to and fulfill all shipping and return policies; and
Communicate directly with the buyer should they have any questions or issues.
Responsibilities of Buyers
Ensure they understand that they are entering into an agreement to purchase a product from the seller and not from Queen of Raw;
Read and accept the seller’s shipping and return policies, and any other policies or terms outlined by the seller, before purchasing a product;
Confirm they are an authorized user of the credit or debit card used to place the order and that there are sufficient funds to cover the cost of the goods;
Engage communication with the seller before purchase should they have any questions or concerns about product or order enquires;
Supply accurate, complete, up-to-date, and not misleading delivery information upon purchasing through Queen of Raw.
Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions and the terms and conditions of the applicable seller. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see the shipping policy of the applicable seller for additional information.
Queen of Raw retains the right to refuse any request made by you. When placing an order, you undertake that all details you provide to us are true and accurate and that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Pricing and Availability
While we try and ensure that all details, descriptions, and prices appearing on this site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible.
Delivery costs, duties and value-added-taxes ("VAT"), and sales tax will be charged in addition; such additional costs are clearly displayed where applicable and included in the “Grand Total.”
Payment on this site will be handled securely by PayPal and Authorize.net. Upon receiving your order, PayPal or Authorize.net, as applicable, will carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed.
Discount codes may from time to time be offered to Account holders; such codes may only be applied to purchases made through the Account in respect of which the discount code was offered and registered.
We may from time to time also offer promotional discount codes which may apply in respect of any, or certain specified, purchases made through the Services.
Although Queen of Raw takes every step necessary to assure accurate representation of items displayed online, the colors of fabrics and other materials and supplies ordered through our Services cannot be guaranteed by Queen of Raw due to color variances beyond our control, such as variances in monitor color settings.
Other than as described in these Terms of Service and the terms and conditions of the applicable seller, all sales are final and there are no refunds, no cancellation, and no returns.
If for any reason you are not satisfied with the quality of our products or services, please call or email us and/or the applicable seller at your earliest convenience and we will try to accommodate you within the guidelines of our policies.
THE SERVICES ARE PROVIDED “AS IS" AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUEEN OF RAW DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SERVICES OR ANY CONTENT ON THE SERVICES, WHETHER PROVIDED OR OWNED BY QUEEN OF RAW OR BY ANY THIRD PARTY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN ADDITION, QUEEN OF RAW DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THE SERVICES IS ACCURATE, COMPLETE, AVAILABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL QUEEN OF RAW OR ANYONE REPRESENTING QUEEN OF RAW BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR (A) ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER RESULTING FROM: (I) YOUR ACCESS TO, USE OF, OR RELIANCE ON ANY CONTENT PROVIDED THROUGH THE SERVICES OR ANY ERRORS OR OMISSIONS IN ANY CONTENT; (II) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES OR QUEEN OF RAW’S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; OR (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY (REGARDLESS OF THE SOURCE OF ORIGINATION) OR (B) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF THE GREATER OF (I) FEES PAID TO US FOR THE APPLICABLE PRODUCTS; OR (II) $500.00.
THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY, OR ANY OTHER LEGAL THEORY, AND WHETHER QUEEN OF RAW WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If in the use of the Services you do anything that results in cost liability or expense to Queen of Raw, you will indemnify and hold Queen of Raw harmless from all such costs, liability, and expense, including the payment of all legal expenses.
Any rights and licenses granted hereunder may not be transferred or assigned by you, but may be transferred or assigned by Queen of Raw without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
No matter where you’re located, the laws of the State of New York will govern these Terms of Service and the relationship between you and Queen of Raw as if you signed these Terms of Service in New York, without regard to New York State’s conflicts of laws rules. If any provisions of these Terms of Service are inconsistent with any applicable law, those provisions will be superseded and/or modified only to the extent such provisions are inconsistent. The parties agree to submit to the federal or state courts in New York County, New York for exclusive jurisdiction of any dispute arising out of or related to your use of the Services or your breach of these Terms of Service.
If it turns out that any part of these Terms of Service are invalid, void, or for any reason unenforceable, that term will be deemed severable and limited or eliminated to the minimum extent necessary. The limitation or elimination of the term will not affect any other terms.
These Terms of Service constitute the entire agreement between you and Queen of Raw and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written with respect to these Services. Any rights not expressly granted herein are reserved.
This document was last updated on November 29, 2018